Privacy policy

At Neutron Baby, we are committed to protecting the privacy and security of our customers. This policy outlines how we collect, use, and safeguard your data in accordance with modern e-commerce standards.

1. Information Collection

We collect personal information necessary to provide a curated shopping experience, including:

Identifiers: Name, shipping/billing address, email, and phone number.
Commercial Data: Transaction history, items viewed, and shopping cart activity.
Financial Data: Payment details processed securely via Shopify’s encrypted gateways.
Technical Data: IP address, device type, and browsing behavior via cookies.

2. Strategic Use of Data

Neutron Baby utilizes your information to optimize our operations and your experience:

Order Fulfillment: Processing payments, logistics, and delivery.
Customer Relations: Providing technical support and order updates.
Marketing Intelligence: Tailoring product recommendations and promotional offers (with your consent).
Security: Fraud detection and prevention to ensure a safe transaction environment.

3. Disclosure & Third-Party Integration

We do not sell your personal data. Information is shared only with trusted partners essential to our "Services":

Shopify: Our primary platform provider for store management.
Logistics Partners: To facilitate the shipping of your baby products.
Payment Processors: To ensure secure, PCI-compliant financial transactions.
Legal Compliance: When required by law or to protect our corporate rights.

4. Data Security & Retention

We implement industry-standard security measures to protect your data. However, as no digital transmission is 100% secure, we encourage users to protect their account credentials. Data is retained only as long as necessary for business operations or legal requirements.

5. Your Rights & Choices

As a Neutron Baby customer, you have the right to:

Access & Portability: Request a copy of the data we hold.
Correction & Deletion: Update inaccurate info or request data removal.
Opt-Out: Unsubscribe from marketing communications at any time via the "Unsubscribe" link in our emails.

6. Children’s Privacy

Our store is intended for adult purchasers. We do not knowingly collect data from children under the age of 16. If such data has been collected, please contact us for immediate deletion.